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ALUCP
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Most Other
Agencies
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Will a qualified representative of the agency, with assessment experience, make an initial home visit to assess your individual needs?
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Will you be involved in planning your services and provide input into the type of services that meet your needs?
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Will you have the option of hiring your own caregiver?
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Will a member of the Human Resources Department conduct personal reference checks on all applicants before they are hired?
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Will a member of the Human Resources Department conduct criminal background checks, even when some program requirements do not mandate such checks?
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Are the caregivers paid competitively, including a comprehensive benefits package, so that the agency can attract and retain the best caregivers in the industry?
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Does the agency mandate that all caregivers receive continual training throughout their term of employment?
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Is the Direct Care Supervisor, who handles your scheduling, available to discuss scheduling and staffing issues?
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Will you get ongoing phone calls to make sure you are satisfied with your service?
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Will you receive ongoing home visits from a professional, educated staff member to ensure that you are satisfied with your services and make certain that your needs are being met?
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Will the agency conduct re-assessment visits to ensure that the services you receive are helping you to live as independently as possible?
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Does the agency have over 50 years of proven service delivery enabling individuals to remain in their homes and live independently?
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